Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the website at https://superlemon.ai and related online services branded as Superlemon (the “Service”), provided by Quick Brown Fox OPC Private Limited (“we”, “us”, or “our”). By accessing or using the Service, you agree to these Terms.

1. Eligibility and accounts

You must be able to form a binding contract under applicable law to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us promptly at hello@superlemon.ai of any unauthorised use.

2. The Service

We provide software and related tools—including Intelligence (brand, knowledge, research) and Content studio (campaigns, deliverables, approvals)—to help teams create and manage content. Features may include beta or preview functionality. We may modify, suspend, or discontinue parts of the Service with reasonable notice where practicable, or immediately where necessary for security, legal compliance, or operational reasons.

3. Acceptable use

You agree not to:

• Use the Service in violation of applicable law or third-party rights;
• Upload or generate unlawful, infringing, harassing, deceptive, or harmful content;
• Attempt to probe, scan, or test vulnerabilities, or breach security or authentication measures;
• Interfere with or disrupt the Service or servers/networks connected to the Service;
• Use automated means to access the Service in a manner that overloads or harms our systems (except as we expressly permit via API documentation);
• Resell or sublicense the Service without our written consent.

4. Your content

You retain ownership of content and materials you submit to the Service (“Your Content”). You grant us a worldwide, non-exclusive licence to host, process, transmit, display, and use Your Content solely to provide, secure, and improve the Service for you, and as otherwise described in our Privacy Policy or agreed in writing.

You represent that you have the rights necessary to submit Your Content and that doing so does not violate these Terms or any law. We may remove content or suspend access where we reasonably believe it violates these Terms or creates legal risk.

5. AI-generated output

The Service may produce automated suggestions or drafts. Output may be inaccurate or incomplete. You are responsible for reviewing and using output appropriately. We do not warrant that output is error-free or fit for any particular purpose. Do not rely on output as sole professional, legal, medical, or financial advice.

6. Third-party services

The Service may integrate with or link to third-party services. Your use of those services is governed by their terms and policies. We are not responsible for third-party services.

7. Fees

If you purchase paid plans, fees and billing terms will be presented at purchase or in an order form. Unless stated otherwise, fees are non-refundable except as required by law. We may change pricing with reasonable notice.

8. Intellectual property

We and our licensors own the Service, including software, branding, and documentation, subject to the licences expressly granted in these Terms. Except as stated, no rights are granted by implication.

9. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER WE NOR OUR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR SUPPLIERS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, OR LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS IS LIMITED TO THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM, OR (B) INR 5,000, WHICHEVER IS HIGHER, EXCEPT WHERE LIABILITY CANNOT BE LIMITED UNDER APPLICABLE LAW (FOR EXAMPLE DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE WHERE SUCH LIMITATION IS PROHIBITED).

11. Indemnity

You will defend and indemnify us and our affiliates against any third-party claims, damages, losses, and expenses (including reasonable legal fees) arising from Your Content or your use of the Service in violation of these Terms or applicable law.

12. Termination

You may stop using the Service at any time. We may suspend or terminate access if you materially breach these Terms, create risk or legal exposure, or we discontinue the Service. Provisions that by their nature should survive (including ownership, disclaimers, limitation of liability, indemnity, and governing law) will survive termination.

13. Governing law and disputes

These Terms are governed by the laws of India, without regard to conflict-of-law principles. Subject to mandatory provisions of applicable law, courts located in New Delhi, India shall have exclusive jurisdiction over disputes arising out of or relating to these Terms or the Service.

14. General

These Terms constitute the entire agreement between you and us regarding the Service and supersede prior understandings on the same subject. If any provision is unenforceable, the remaining provisions remain in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger or sale of assets.

15. Contact

Quick Brown Fox OPC Private Limited
Durga Chamber, 214, Desh Bandhu Gupta Road
Block 48D, Beadonpura, Karol Bagh
New Delhi, Delhi 110005
India
Email: hello@superlemon.ai